******
- Verified Buyer
So I've used this chair for about a year now. When I first got this chair, it looked very similar to your typical gaming chair and had reasonable reviews for the chair itself - so I bought it. However, when I first received it, the pieces seemed to fit together well. But once I finished putting it together, everything was loose and felt very unsecure. Naturally, I thought I didn't tighten everything enough, so I went back and tightened everything as tight as I could possibly get it without stripping the bolt itself. Again - it was loose, but it was bearable.Fast forward about 8 months. The chair is starting to break, the mechanism that lets the chair lean back is starting to give and makes the chair extremely uncomfortable to sit in. For context, I'm 220lbs and spend ~4 hours / day sitting. I sometimes, cross my legs and lean back - however, I never used it in a way that wouldn't be considered within normal wear and tear expectations.Before the chair broke, I was content with the chair being loose. It didn't cause any unnecessary discomfort, but was just a minor annoyance that I eventually got used to. After the chair broke within less than a year of buying it, my only comment at this point is: I'm just disappointed. The chair itself doesn't warrant a 1-star, and while the support was sufficient at the time, it doesn't earn anything about a mediocre 3 stars overall, and I think that's generous considering the circumstances.I was a bit scared after reading a good number of reviews insisting that this chair would fall apart after a mere week or so of frequent use. I'm not exactly the lightest or shortest person and I spend a great deal of time sitting down at my desk since I work, play, organize, shop, and do basically everything from my PC 100% of the time; probably a combined total of 13-14 hours per day just sitting and often switching on and off from using the reclining feature. I've had zero problems. It's been nearly a full month now and it still feels just as sturdy and comfortable as when I put it together. The cushioning is still all in place, and it definitely doesn't feel like I'm 'sitting on plywood'. The material itself feels strong and resistant to damage. However, there were still some minor issues both with the seller and the chair itself.First of all, the pillows... aren't great. The lumbar pillow, while still certainly supportive and not completely squished, has become concavely molded to the shape of my back and doesn't offer nearly as much cushioning or firmness to rest my back into. The headrest pillow, when I initially inspected the back of it, was wide open, and the zipper was misaligned with both sides it connected to to close the pillow up. I managed to wriggle it back into place with a bit of elbow grease, but it was annoying having to constantly fiddle with it and back it up a little bit when the slightest bit of the polyfill got caught in it. I also contacted the seller about what I initially thought was a missing screw situation (which ended up being my fault, I just didn't see some of the screws which were already in place in the chair because they were hidden under the back flap), and while I was in the wrong, they never got back to me. The manual inside the box also insisted I could get a free warranty and an Amazon gift card for simply confirming my email on their website, but I never got an email back for that either. It seems like they're just throwing out a hook to see if they can collect your personal details. Shady.TL;DR buy it for the chair and only the chair. Unless you get seriously unlucky or have children who like to vandalize their possessions, I doubt you'll have any problems with it. It's comfy and good for the price.I've had this product for over a year and a half now and honestly it's a really good product. The lumbar support is a solid feature for this chair, as I game a lot and I've developed slight back problems from other chairs. The best thing about this company is that if you have an issue, their customer service team will do what they can to help you, even if you are out of the warranty period.This chair was super easy to assemble and came with all necessary tools to do so. I would suggest buying arm rest pads for it, because the arm rests are not comfortable. The seat itself is really firm, and the backrest doesn't add much support. But for the price its a great chair.
